ECM Governance: technology matters, people more

What does ECM governance really mean today? Is it a kind of dictatorship where IT department governs the world of your company? Does it change based on the technology you use?

In Sogeti Switzerland we have run several intranet programs during the last years and we have realized that an ECM program is more a journey rather than a project, a vision rather than a roadmap.

Three specific axes are necessary for a good ECM governance: with the right people we create rules, processes and responsibilities, aiming to guide and control a whole platform and this is completely independent from the platform you will use to build the solution. [...]

 

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ECM Governance: technology matters, people more.