Local touch – Global reach

Infrastructure Management

Within Sogeti, we have extensive Infrastructure Management (IM) knowledge, providing our clients with safe and secure IM services. Our highly skilled consultants employ best practice solutions and we offer precise and measurable commitments to service standards.

By using Sogeti as their IM partner, clients benefit from cost reductions, increased productivity through optimization and simplification, and improved financial control of infrastructure costs.

Our Services

Our on-site IM service can be applied to all or part of a client's IT operations, and involves on-going and project activities, with a dedicated team led by a service manager. We deliver based on our well-proven IT RUN process approach, often through long-lasting and close relationships, enabling us to fulfill the business requirements. Together with the client, we decide upon the appropriate service levels, with commitments on delivery, providing the client with a fixed cost for the IM services.

Many advantages

Our on-site IM success is the combination of the following factors:

  • A secured service set-up methodology
  • A strong and balanced customer/supplier relationship
  • A capability to quickly address new priorities driven by our customers' business
  • A measurement system for service quality and activities metrics
  • Separation of continuous services and project activities and an ability  to measure load and cost
  • Management of an improvement plan during the entire lifecycle of the engagement.