Recently I took my father, a US Army Vietnam Veteran, to the Veterans Administration (VA) Hospital for a minor procedure with a new doctor.
I was surprised when he thought my suggested departure time was way too early. After all, I knew we had to allow time to fill out the dreaded paperwork beforehand. I thought for sure he would not have enough time to check in. I was wrong.
As I fill out these papers by hand I always wonder why they can’t be electronic. [...]
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