EVENT

iMAGINATION - MADE REAL - Transforming customer experience with bots and cognitive services

kalendar Thursday, March 15, 2018 10:00 AM - 6:00 PM
kalendar Real Madrid, Santiago Bernabéu Stadium, Madrid, Spain

73% of organisations implementing AI observe more than a 10 percentage point gain in customer satisfaction (increase in Net Promoter Score)*

Sogeti’s cognitive services and bot development mean the practical application of artificial intelligence is now economically realisable. Join us to see how it all fits together.

 

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The iMAGINE Agenda
Timings Speakers Session details
10:00 AM - 10:30 AM Jorik Abspoel
Global Digital Leader, VP, Sogeti
Welcome & Coffee
10:30 AM - 11:15 AM Menno van Doorn
Director ViNT, Sogeti

Welcome to the Age of Algorithmic Business
Recent studies on the impact of Artificial Intelligence (AI) are quite clear: organizations that are proactively deploying AI present better profit figures than the average in their market. Putting AI at the heart of your digital activities, that is the most important message. How can you realize concrete business value first?

This session explores why a new AI focus is essential because your competitors will certainly use the learning acceleration offered by AI’s specific capabilities to gain a head start.

11:15 AM - 12:00 PM Jose Manuel Pena
IT Manager – Real Madrid
Imagination made at Real Madrid
The pride of Spain and a titan atop the list of all-time Champions League winners, Real Madrid is known for its dynamic goals and celebrity players. But as we explore, the recent success of the world’s best club owes much to a culture of innovation that extends far beyond the football arena. We explore how Real Madrid is using Microsoft technology and Sogeti to transform its operations, its global impact, and the experiences of its 450 million fans across the globe.
BREAK
12:15 PM – 13:30 PM Neil Smith
App Innovation Partner Executive, EMEA and International Alliances Microsoft
Microsoft Cognitive services
At the end of March 2016, Satya Nadella, CEO of Microsoft, adapted the mission statement from ‘mobile first’ and ‘cloud first’ to ‘AI first’. Microsoft Cognitive Services expands on Microsoft’s evolving portfolio of machine learning APIs and enables developers to easily add intelligent features – such as emotion and video detection; facial, speech and vision recognition; and speech and language understanding – into their applications. Find out how personal computing experiences and enhanced productivity aided by systems that increasingly see, hear, speak, understand and even begin to reason can enhance the customer experience.
LUNCH
The Thinkubator programme explained
14:30 PM - 15:30 PM Michiel Boreel
Group CTO, Sogeti
Business Value Experimentation
Why don’t more companies conduct rigorous tests of their risky overhauls and expensive proposals? Because most organizations are reluctant to fund proper business experiments and have considerable difficulty executing them. Although the process of experimentation seems straightforward, it is surprisingly hard in practice, owing to myriad organizational and technical challenges. To obtain that kind of knowledge—and ensure that business experimentation is worth the expense and effort organisations need to ask some crucial questions – this session explore what these are and why organisations are not fully addressing them today.
15:30 PM – 16:15 PM Michiel Boreel
Group CTO, Sogeti

Chris den Arend
Chatbots Lead, Sogeti Labs Member, Sogeti
Thinkubator explained
Many clients struggle with getting business value out of new technologies. The SogetiLabs Thinkubators help clients experiment in a controllable and predictable manner with a clear focus on determining the real impact of such technologies in their specific situation and on their specific business. We will demonstrate that by going through a series of structured workshops followed by five weeks of development sprints, a working business prototype can be delivered, referred to as the MLP or ‘Minimum Lovable Product’.
16:15 AM - 17:00 PM Chris den Arend
Chatbots Lead, Sogeti Labs Member, Sogeti
Microsoft Cognitive Thinkubator demo
BREAK
17:00 PM – 17:45 PM Michiel Boreel
Group CTO, Sogeti

Chris den Arend
Chatbots Lead, Sogeti Labs Member, Sogeti
Thinkubator Identify Speed date
This proven, repeatable and predictable process is supported by well understood platforms from our technology partners and Sogeti-built accelerators that fast-track development and increase effectiveness. So far Thinkubators have been developed for Chatbots, Blockchain and AI-image recognition, as well as three further Thinkubators for Microsoft Cognitive Services, Azure Service Fabric and Microservices Thinkubator are available. Find out how you can benefit from adding certain Thinkubators to you innovation process.
17:45 PM – 18:00 PM Jorik Abspoel
Global Digital Leader, VP, Sogeti
Wrap Up & Closing
18:00 PM – 19:00 PM   Tour Bernabeu Stadium
19:00 PM – 20:20 PM   Tapas & Drinks

 

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THE iMAGINE BREAKFAST SESSION SPEAKERS

Menno van Doorn

Menno van Doorn
ViNT, Sogeti

Menno Van Doorn is Director of the Research Institute for the Analysis of New Technology (VINT). He is co-author of several books and studies on the impact of New Technology: Social media (Me the Media), Crowdsoucing (Open for Business), The techno-economic crisis (Don't be Evil), Big Data (No More Secrets), Internet of Things (Things) “Machine Intelligence”, “Design to Disrupt”. His current project is “Digital Happiness”. Menno is trained in advertising science and economic psychology. He received the Computable Award "IT Researcher of the Year" for research done in the field of open innovation and business transformation.

Jose Manuel Pena

José Manuel Peña Arroyo
IT Manager – Real Madrid

Short BIO here.

Chris den Arend

Chris den Arend
Chatbots Lead, Sogeti Labs Member, Sogeti

As Chatbot Lead I am responsible for the Chatbot practice in Sogeti Netherlands. My goal is to stay close to our customers and bring value with high quality Chatbot solutions. These solutions are built by our technology leaders and I keep writing code with them every week. Beside Chatbots I like to practice my snowboard skills on the slope.

Michiel Boreel

Michiel Boreel
Group CTO, Sogeti

Michiel Boreel has over 28 years in the IT Industry. At Sogeti Michiel also established VINT (Vision, Inspiration, Navigation Trends), a think tank with the goal of inspiring customers to apply new technology in business processes. Constant theme in all of the VINT research is the question what role IT will play in the future society and how technology can be applied to create meaningful business innovation. Since the start of the institute it has published over 15 books and reports. Some of the latest publications are “Machine Intelligence”, “Design to Disrupt”, “Internet of Things”, “Big Data”, “The App Effect”, “Don’t be Evil”, and “Seize the Cloud – A Manager’s Guide to Success with Cloud Computing.” Based on his research, Michiel is often asked for his engaging and visionary speeches or in the role of Master of Ceremony at national and international events. Additionally he works with many clients to create in-house innovation workshops where, through a strategic dialogue, emerging technologies are translated into specific business innovation opportunities. Michiel Boreel is, as Chief Technology Officer, part of the Executive Management Committee of Sogeti and is Corporate Vice President of Capgemini.

Jorik Abspoel

Jorik Abspoel
Global Digital Leader, VP, Sogeti

Short BIO here.

Neil Smith

Neil Smith
EMEA Lead - App Innovation Alliances

I have 20+ years in technology spanning diverse industries such as Aerospace and Defence, Automotive, Engineering, Finance and Healthcare. I’ve worked internationally with from small consulting firms through to the world’s largest systems integrators. I have worked at a number of start-ups through my career, one of which resulted in the acquisition by IBM. During that time I ran their Mobile Deployment business for EMEA, and then moved to the hyper growth San Francisco based start-up called Xamarin that was acquired by Microsoft in 2016. Now part of the Global Black Belt team, we help partners build capability to deliver incredible App Innovation experiences for their customers, and help drive new profitability strategies. These experiences include A.I, Bots, Mobility and of course Cloud.

Mike James

Mike James
Technical Solutions Professional, Mobile App Dev, Global Black Belt Team

Mike joined Microsoft in 2016 with the acquisition of Xamarin having worked as a cross-platform developer with a passion for building iOS and Mac apps. As part of Microsoft, he started as a Program Manager, managing Azure integrations and then moved into a customer focused role, helping businesses in their digital transformation journey. His passion is for designing and developing cloud connected mobile apps has seen him release numerous apps onto Github for the community to use.

 

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CTO, CIO, HEADS OF DIGITAL TRANSFORMATION
looking for business transformation benefits and productivity improvements

CMO, SALES DIRECTORS, MARKETING DIRECTORS
seeking more effective customer engagement / retention

 

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Places are limited for this exclusive event so register now to reserve your place. Attendees will also have the chance to sign up for a limited number of slots within the Sogeti Thinkubator programme to help you go from imagination to reality, fast.

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Contact
  • George Georghiou
    George Georghiou
    Microsoft Alliance Business Development
    +44 7828 136229
Turning AI into Concrete Value
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