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2018 Enterprise Acceleration Briefing: Reboot Happiness

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Join us for an ENTERPRISE ACCELERATION BRIEFING on how to REBOOT HAPPINESS on 6-7th September, in the Pullman Barcelona Skipper.

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In a world where experience and emotion are today’s differentiators, Digital Happiness is rapidly becoming the new frontier of competition. Find out why it’s time to relook at technology’s role in delivering happiness.

Join us for an ENTERPRISE ACCELERATION BRIEFING on how to REBOOT HAPPINESS on 6-7th September, in the Pullman Barcelona Skipper.

Gain valuable insight from experts from Sogeti, SogetiLabs, Idean, IBM, Intel, HPE and Microsoft. Together, we will discuss and explore your role in the happiness of your customers and employees. We have developed an exciting 1.5-day agenda; engineered so you can take away practical next steps for your organization from speaker with actual, hands-on experience in researching, developing and implementing digital transformation solutions and strategies.

Hot topics such as Blockchain, AI, Chatbots, Cybersecurity, Microservices, RPA and Digital Workplace transformation will be covered and advice on how to deliver value to your business fast.

Key takeways:.

	Multiple perspectives and expertise focusing on the Digital Transformation Journey - All in one location for 1.5 days
	The opportunity to challenge Sogeti, Microsoft, IBM, Intel, HPE and subject matter experts about business and technical obstacles, your organization is facing regarding your Digital journey
	Gain sight into our new Thinkubator approach which enables you to leverage new technologies to turn opportunities into business prototypes fast. These include chatbots, image recognition, microservices and blockchain.
	Presentations by other digitally minded organizations who have been successful in overcoming barriers and delivering value.
	The latest market developments on New Technologies

It’s time to relook at technology’s role in delivering happiness.

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2018 Enterprise Acceleration Briefing Barcelona, 6-7th September, 2018 Reboot Happiness
Wed Sept 5th, 2018
9:00 – 9:30pm	Welcome reception and dinner: Pullman Skipper Hotel Barcelona. An informal buffet style dinner will be served for all attendees who are arriving on the 5th.
Thu Sept 6th, 2018
In Pursuit of Digital Happiness
9:00 – 9:30am	Welcome and Setting the Stage Two recent deep dives with a group of IT Executives gave us more insights in how our current research topic “Digital Happiness” is going to evolve. The fundamentals on which the program In Pursuit of Digital Happiness was based are simple: the technological and financial limitations of digital progress have been dealt with. The real question to answer for businesses to be successful in the society that emerges is, “What do we desire?” Happiness, in the broad definition by the school of positive psychology – from fun and the daily pleasure to getting in a state of flow, and the rewarding feeling of living a meaningful life and doing meaningful things – guided the discussions about the social desirability.		Jorik Abspoel, Global Head of Digital, Sogeti Menno Van Doorn, Director of VINT Research Institute, Sogeti
9:30 – 10:00am	In Pursuit of Happy Consumers Algorithmic Business and the Pursuit of Digital Happiness, should happiness be at the core of your digital strategy? should you become the guardian of the digital happiness of your customers? Picture material		Michiel Boreel, Global CTO, Sogeti
10:00 – 10:30am	The Economics of Happiness Professor Senik does research into income distribution and subjective well-being and is looking at possibilities to incorporate big data in her well being research. In this presentation she explains her findings, e.g. how income comparisons within firms influences the happiness of the employees. In the discussion with Michiel Boreel, professor Senik answers the ‘big question’ from her perspective: "Does Digital make us happier or more miserable?".		Claudia Senik, Professor, Paris School of Economics
10:30 – 11:00am	Round table discussion
11:00 – 11:30am	Break
11:30 – 12:00pm	Chatbots that makes you happy Professor Senik does research into income distribution and subjective well-being and is looking at possibilities to incorporate big data in her well being research. In this presentation she explains her findings, e.g. how income comparisons within firms influences the happiness of the employees. In the discussion with Michiel Boreel, professor Senik answers the ‘big question’ from her perspective: "Does Digital make us happier or more miserable?".		Jeroen de Haan
12:00 – 12:30pm	Micro Focus in Pursuit of Digital Happiness Jerome will give a good insight on the transformation of Micro Focus, Jerome is currently Micro Focus' CTO. Responsible for the modernization of the software portfolio assets, the portfolio Go To Market strategy and the deployment of a global software factory in support of Micro Focus’ software Agile transformation.		Jerome Labat, CTO
12:30 – 1:30pm	Lunch
Designing for Happiness
1:30 – 2:00pm	Designing for Happiness Design firm Idean has a truly client centered design approach, which helps while aiming for Digital Happiness. He describes really interesting cases such as their design proces for 23andMe, the first genetic analysis service available directly to consumers that includes health risk and ancestor reports. Another interesting case is the design they did for engineering giant Sandvik. Idean’s design vision and principles are thorough and have the end-users happiness in mind		Oli Shaw, Idean
2:00 – 2:30pm	Design Principles for Digital Happiness, Architecture Manifesto The main responsibility of the Architect is to make sure that the end result rests on a solid technical foundation. Her mission is to apply core architecture values and principles, and make sure business objectives are translated into Happy customers. This is the foundation of the Architecture Manifesto, translated in contextual, conceptual, logical and physical architecture components		Marlies van Steenbergen, Principle Consultant Enterprise Architecture, Sogeti
	Breakout sessions: By Design
2:30 – 3:15pm	Security by Design Pierre-Luc Refalo Security is an ever more important topic for value designers. As our world becomes digital, today’s safely-hidden back office system is tomorrow’s public API, open to anyone on the Internet with a hacking tool and time on their hands. The security community has developed a well understood set of principles used to build systems that are secure (or at least securable) by design, but this topic often isn’t included in the training of software developers, assuming that it’s only relevant to security specialists.	Quality by Design Mark Buenen Quality by Design starts and ends with the customer.^[1] Every new product introduction has someamount of trade-off involved. If there are multiple customers, they may have conflicting needs. Even the same customer may have needs that compete with each other. Capacity and speed compete with cost of operation. Capacity can compete with speed. Flexibility and feature-rich offerings may have reduced ease of use, and so on.^[7] Quality by design offers a range of tools and methods intended to make these tradeoffs explicit and optimal for the customer. Some tools are highly mathematical, and others relate more to customer behavior. Quality by Design sets strong expectations for creative approaches to functional design, product features and goals, and production design.^[10]	Measurement by Design Sandeep Sachdeva The main responsibility of the Architect is to make sure that the end result rests on a solid technical foundation. Her mission is to apply core architecture values and principles, and make sure business objectives are translated into Happy customers. This is the foundation of the Architecture Manifesto, translated in contextual, conceptual, logical and physical architecture components
3:15 – 3:45pm	Break
3:45 – 4:00pm	Breakout sessions: By Design report out
4:00 – 4:30pm	AI by Design Last Year, IBM announced a series of upgrades and new offerings to Watson Data Platform, an integrated set of tools, services and data in the IBM Cloud that enables data scientists, developers and business teams to gain intelligence from data. Let’s zoom in to some best practices and use cases that you can start with tomorrow. These new features will provide data professionals with the foundation they need to safely and securely share data across teams and environments, in order to more easily analyze and prepare data for AI applications. By powering self-service data access and unifying data for visibility across all sources, Watson Data Platform addresses many of the problems data professionals encounter day-to-day, including inaccessible and disparate data sets, and discrete tooling that obstructs collaboration.		Jaume Miralles
4:30 – 5:00pm	No Digital Happy Customers without Digital Happy Employees; Smart Workspace How happy are your employees? The ability to free up your people to easily collaborate, innovate, and work the way they want to work is a new measure of business success. That’s because a contented workforce is a productive workforce. Happy employees are customer focused, enthusiastic, and committed to your brand. The workplace is continually transforming. Digitization is dramatically changing the way in which we work (together). Technological innovations and new experiences continuously create new options, causing our ideas about work and cooperation to change accordingly. Organizations are also looking for opportunities to improve the productivity of knowledge workers whilst being secure.		Frederic Cruchet, Global Head of Cloud, Sogeti
5:00 – 5:30pm	Summarizing Day 1		Menno Van Doorn, Director of VINT Research Institute, Sogeti
Fri Sept 7th, 2017
Platform for Digital Happiness
8:30 – 8:45am	Welcome and Review of Today’s Objectives		Jorik Abspoel, Global Head of Digital, Sogeti Menno Van Doorn, Director of VINT Research Institute, Sogeti
8:45 - 9.30am	Digital Happiness in China		Ed Sander, Author and Speaker
9:30 – 10:00am	Microsoft Azure Service Fabric, How to Accelerate Engineering Happiness Service Fabric is an application platform to build and manage cloud native services based on microservices and is an innovative distributed systems computing platform. Core aspects of the platform are co-location of code and data for low-latency, high throughput. The platform is used by Azure Databases, Event Hubs, DocumentDB, Cortana, and Skype. Millions of cores run Service Fabric in Azure. A key asset in accelerating on your cloud journey.		Marc Fussell, Principal program manager ASF, Microsoft
10:00 – 10:30am	Cloud Boost and Microservices Thinkubator A flexible, cheap and innovative business are goals companies have. Moving to the cloud, change the way of working and make the systems more flexible are 3 drivers to reach this goal. How to build business prototypes using cloud native, microservices and pipelines principles through our Thinkubator approach		Clemens Reijnen, Global CTO Cloud, Sogeti
10:30 – 11:00am	Break
11:00 – 11:30am	Digital Happiness Inside		Marc Beckers, Lead Architect, Intel
11:30 – 12:00pm	Round table Discussion
Digital Happiness Delivered
12:00 – 12:30pm	Beautiful Delivery – Autonomous teams Many organizations still struggle with how to get started with their digital transformation. They have read the articles, listened to the presentation, and have seen the videos, so they know that they need to work in a new way with new tools, but they still need practical advice on how to get going, and fast. We have an idea that we have tried and seen that it works, we call it beautiful delivery, so let me tell you about that.		Chris Forsberg, Global Lead Architect, Sogeti
12:30 – 1:00pm	Remove as much friction as possible to deliver Digital Happiness; Automation first Anything that differs from the automatic flow of being means employing an extra "process" to get it done. This process is not costless. Friction in the economy usually means when things cost to move A to B even when A and B are theoretically the same. Let’s inspire you on the latest possibilities on Automation for yourself and the organization.		Sanjay Chalke, Group Automation Leader, Sogeti
1:00 – 1:30pm	Final Wrap up and Event Conclusion		Menno Van Doorn, Director of VINT Research Institute, Sogeti
1:30 – 2:30pm	Lunch

REBOOT HAPPINESS SPEAKERS

	Michiel Boreel Sogeti Global CTO Michiel Boreel has over 28 years in the IT Industry. At Sogeti Michiel also established VINT (Vision, Inspiration, Navigation Trends), a think tank with the goal of inspiring customers to apply new technology in business processes. Constant theme in all of the VINT research is the question what role IT will play in the future society and how technology can be applied to create meaningful business innovation. Since the start of the institute it has published over 15 books and reports. Based on his research, Michiel is often asked for his engaging and visionary speeches or in the role of Master of Ceremony at national and international events. Additionally he works with many clients to create in-house innovation workshops where, through a strategic dialogue, emerging technologies are translated into specific business innovation opportunities. Michiel Boreel is, as Chief Technology Officer, part of the Executive Management Committee of Sogeti and is Corporate Vice President of Capgemini.
	Menno Van Doorn Director of VINT, Sogeti Menno Van Doorn is Director of the Research Institute for the Analysis of New Technology (VINT). He is co-author of several books and studies on the impact of New Technology: Social media (Me the Media), Crowdsoucing (Open for Business), The techno-economic crisis (Don't be Evil), Big Data (No More Secrets), Internet of Things (Things) “Machine Intelligence”, “Design to Disrupt”. His current project is “Digital Happiness”. Menno is trained in advertising science and economic psychology. He received the Computable Award "IT Researcher of the Year" for research done in the field of open innovation and business transformation.
	Jorik Abspoel Head of Digital, Sogeti Jorik Abspoel is the Head of Sogeti’s Global Digital Practise. A practice focusing on shaping market leaders through delivering digital solutions relevant in our customers’ transformation initiatives, enabling increased customer satisfaction through solutions that provide best in class digital experiences. He has over more than ten years’ experience in creating business value with new & edge technologies.
	Mark Buenen Head of Global Digital Assurance and Testing, Sogeti Mark has more than 20 year’s international experience in software testing within Sogeti Group. Mark is the lead-author of the yearly World Quality Report since 2013. Having supported this for many years, he knows that many organisations today are still struggling to achieve efficient and effective testing and quality assurance operations within their software development lifecycle. In his experience the establishment of a fit-for-purpose, flexible and yet industrialized test organization is possible for everybody. The key areas of such a successful solution for today and tomorrow are: zero-defect.
	Sandeep Sachdeva Head of Global Analytics and Cognitive Services Sandeep has 20+ years of experience in the IT industry with most of his experience in helping companies secure value from data.Sandeep Sachdeva is the Global Head of Analytics and Cognitive Services (A&CS) at Sogeti. He has 20+ years of experience in the IT industry with most of his experience in helping companies secure value from data. Today’s world requires a different way of thinking and approaching IT related enquiries. IT is central and at the core of the growing the business. As the Global Head he has pushed forward the agenda of AI and its related technologies, the value of the becoming a data driven organization and instrumental in the shift towards humanized interaction at several companies.
	Chris Forsberg Global Chief Architect, Sogeti Chris Forsberg is Sogeti's Global Chief Architect, and his current passion is serverless architectures with microservices, cognitive solutions like chatbots, automation, and beautiful delivery. He has a long background as an architect of digital solutions for many clients on all the major platforms, and love to experiment with new technology. For example, he has put together a YouTube video series on how to get started with the Internet of Things, and has been involved in the implementation of more than 100 apps on iOS and Android. With a global network of 600 architects, he is devoted to creating intellectual property, and one example is Digitecture, a reference architecture for digital platforms. Other examples are Appitecture®, a start package for app projects, and Appcademy®, a certification program for app developers. Chris has received several technology leadership awards including Top 100 Developers (Sweden), and ten years awarded Most Valuable Professional (MVP) by Microsoft. He was an official writer for Microsoft Developer Network (MSDN) for many years and has also co-authored a book on mobile development in 2001.
	Claudia Senik Professor, Université Paris-Sorbonne Claudia Senik was born in Paris, France, in 1964. A former student of the Ecole Normale Supérieure (Ulm), she wrote her PhD thesis at DELTA (EHESS). She is now full Professor at the University Paris-Sorbonne and Research Fellow at Paris School of Economics. Her main research interest is the micro-econometric analysis of income distribution and subjective well-being. She frequently appeals to a comparative approach, based on the different environments in Western versus Eastern Europe. She is in charge of several international scientific cooperation programs related to her field of research.
	Marlies van Steenbergen Digital Smart Services Marlies van Steenbergen started her career with Sogeti Netherlands in the role of service manager enterprise architecture in 2000. After working as a consultant for a few years, she became Principal Consultant Enterprise Architecture in 2004. In this role, she is responsible for stimulating and guaranteeing the development of the architectural competence of Sogeti Netherlands. Since 2012 she is the main proponent of enterprise architecture and DYA within Sogeti Netherlands.
	Ed Sander Author & Speaker at ChinaTalk Ed has a background in database- and online marketing and is the co-author of Follow That Customer! Previously, he was a lecturer at Beeckestijn Business School. In 2011 Ed decided to do volunteering work in China and worked as a marketing consultant for non-profit organisations in Xi’an. He was also the online marketing manager for the Xi’an International Business Forum and lectured at the Shaanxi Normal University. In 2015 he was board member of Guanxi.nl, the Dutch business network organisation for China. Ed published over 150 articles on China for outlets such as Customer Talk, China2025.nl, CRTV, China Nu and Asian News. He collects his articles and publishes them yearly in e-books, which can be downloaded for free. Ed speaks about digitalisation and the differences between China and the rest of the world, new retail, opportunities in China and about what we can learn from Chinese companies such as Alibaba and Tencent and apps such as WeChat.
	Mark Fussell Cloud Developer, Microsoft Mark works on product development at Microsoft for developer and cloud technologies. He started the Azure Service Fabric distributed systems platform project a decade ago, which is used to build applications with a microservices approach and is broadly used inside Microsoft and by Azure customers to build global scale services.
	Jaume Miralles Electronic Engineer, Ramon Llull University Jaume Miralles is an Electronic Enginner with Ramon Llull University in Barcelona. He has more than 20 years of experience in IT consulting and is currently has the responsibility of promoting the adoption of IBM Watson Data and Artificial Intelligence technology in the market, technically supporting and providing guidance to the IBM sales team in Spain, Portugal, Greece and Israel.
	Clemens Reijnen Global CTO of Cloud Services, Sogeti As a Global CTO of Cloud Services I’m responsible for the Sogeti Global Cloud portfolio. Next to help grow Sogeti countries with their local Cloud practice and support large Cloud deals, I envision and build new Cloud services with our teams. By building and supporting the Sogeti Cloud and DevOps communities I support the grow of Cloud knowledge within Sogeti.
	Sanjay Chalke Vice President, Sogeti Sanjay has 23+ years of leading successful transformation, focused on delivering Business value, creating new offerings and business models. Experience in leading portfolio of accounts managing IT consulting and Advisory, Large Digital Transformation programs (ADM) across Applications & Infra, Practice management and Delivery Innovation through AI. Sanjay was instrumental in developing drive & success for Intelligent Automation & Industrialization offerings for Sogeti. Sanjay is currently the Global Leader for Automation and Industrialization at Sogeti while helping with delivery transformation and service innovation through use of Industrialization ,Automation and AI.

Speaker: Michel Boreel Presentation: In Pursuit of Happy Customers	Download Here
Speaker: Claudia Senik Presentation: The Economics of Happiness	Download Here
Speaker: Jeroen de Haan Presentation: Chatbots that make you Happy	Download Here
Speaker: Jerome Lebat Presentation: Microfocus - In Pursuit of Digital Happiness	Download Here
Speaker: Franco Papeschi Presentation: Digital Happiness Delivered	Download Here
Speaker: Jaume Miralles Presentation: AI by Design	Download Here
Speaker: Frederic Cruchet Presentation: Reboot Happiness - SMART Workspace	Download Here
Speaker: Marc Beckers Presentation: Digital Happiness Inside	Download Here
Speaker: Ed Sander Presentation: Digital Happiness in China	Download Here
Speaker: Marc Fussell Presentation: How to Accelerate Engineering Happiness	Download Here
Speaker: Chris Forsberg Presentation: Beautiful Delivery	Download Here
Speaker: Sanjay Chalke Presentation: Remove as much friction as possible to Deliver Digital Happiness - Automation First	Download Here
Speaker: Clemens Reijnen Presentation: Cloud Boost and Microservices Thinkubator	Download Here

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	Turning AI into Concrete Value The successful implementers’ toolkit. Capgemini’s Digital Transformation Institute research provides insights on the opportunities and benefits of artificial intelligence for organizations.

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