SERVICE
DIGITAL

Omnichannel Solutions

Your business – always on. Drive revenue and remain competitive with omnichannel solutions. To stand out you need more than simply a website. Business driven solutions aimed at providing core products and services digitally have to be highly engaging and provide a rich and consistent experience across all channels.

We offer:

Digital concept and user experience design; including service design thinking, customer journey mapping, and focus on user experience and visual design.

Development
; including cloud native development, web development and app development (native and cross platform using Xamarin).

SMART WorkSpace; for a collaborative and mobile workplace environment.

And all deliveries can be made responsive, dynamic and seamless omnichannel solutions available across any device and size of screen.

Omnichannel solutions have become central to the way enterprises conduct their business, enabling customers and employees to be always-on and even powering the next wave of connected services - the Internet of Things.

From Opportunity to Business Advantage

We help enterprises harness omnichannel opportunities with customers, from marketing campaigns to sales transactions and customer service. A coherent “B2C” strategy and execution creates opportunities to build brand awareness, enhance services, develop a fuller understanding of customer needs and reach new customers. We can cover the full scope of you omnichannel needs.

 

Our Customer Centricity approach

Our Services

As omnichannel adoption grows, the business imperative for omnichannel business is clear. We provide six services that guide you through your journey to omnichannel business. We have been delivering omnichannel solutions at the forefront for a host of businesses. Recognizing everyone’s unique needs, we offer our expertise and services in one scalable framework.

Omnichannel Strategy
Defining opportunities and approach to reach mobile customers and optimize mobile workers.

User Experience and Design
The quality of the user experience can be the difference between keeping or losing, or successfully engaging, a customer, employee or partner. Enterprises must place user experience at the heart of any digital transformation. We combine UX/UI design skills with the ability to ensure that functions are tightly integrated with business objectives and front- and back-end hardware and software platforms.

Development
Web and mobile development, architecture, system integration, customization and implementation that fit your omnichannel requirements.

Omnichannel Testing
A full range of testing solutions covering functional, compatibility, usability, performance and security testing on site or through our Testing Centers of Excellence.

Omnichannel Security
From defining the appropriate security architecture and the implementation of it, to assessing your vulnerabilities and weak points.

Managed Mobility
Better manage your entire mobile portfolio through hosted Software-as-a-Service and device management options Platform-as-a-Service.

Underpinning our Omnichannel Solutions are a range of innovative, tried-and-tested products, approaches, and solutions that are committed to accelerating results with quick, affordable and low-risk implementation.

Why Sogeti

Let us point out some of our strengths that you will benefit from by collaborating with us:

  • World leading technology expertise
  • Creative concept designers
  • Leading visual designers
  • Expert developers
  • Agile methodology expertise
  • Delivery velocity across any size of engagement
  • Global partnerships with Microsoft and IBM

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CONTACTS
  • andreas sjöström
    Andreas Sjöström
    Vice President, Digital
    +46 70 609 85 13