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Generative AI
Cloud
Testing
Artificial intelligence
Security
September 10, 2026
You know the launch you are afraid of. You are putting a language model in front of customers, or auditors, or your own staff, and somewhere in your chest sits the certainty that it will say something wrong at the worst possible moment, in flawless, believable sentences. So you do the sensible thing: you test it. You throw hundreds of questions at it, watch the answers come back polished and plausible, and you relax. It passed.
Look closely at what just happened. With ordinary software, a test asserts a fact: this input yields exactly that output, and anything else is a failure the machine announces by breaking. A language model rarely breaks. Ask it the profit figure for last quarter and it returns a number, formatted beautifully, phrased with total assurance, and there is no exception, no red stack trace, no crash to tell you the number was invented. Fluency is not accuracy, yet they arrive wearing the same face. Your test saw a confident answer and recorded a pass, when the only thing it actually confirmed was that the model produced words.This is why counting passing tests calms you and should not. The comfort scales with how many plausible answers you collected, and plausibility is exactly what a language model produces effortlessly whether or not it is telling the truth. You built a wall of green checks on a system whose entire talent is sounding right. The greener the wall, the less you look at the one answer that was smooth, assured, and false.
There is a name for the smooth falsehood, and it is the most famous failure of these systems: hallucination, a fabricated fact delivered with the same confidence as a true one. But it is only one of many ways an AI system fails, and most of the others are just as quiet. It can agree with whatever you suggest because agreement pleases you. It can leak a detail from another user’s conversation. It can follow an instruction hidden inside the document it was asked to summarize. None of these trips an alarm. All of them ship.
So the escape cannot be more questions thrown at the model, because more plausible answers is the disease, not the cure. You have to start somewhere harder: by naming the specific ways an AI system goes wrong, before you test a single prompt. These failures are not infinite or mysterious. They recur across every model-based product ever shipped, and they can be written down as a catalogue: fabricated facts, injected instructions, leaked data, biased outputs, quiet drift. Sixty-odd recognized risks, each with a name, waiting to be located in your particular system instead of left as a vague fear that it might “say something bad.”
In 1879, Edison patented a bulb that lasted nearly twelve hundred hours, and he reached it by testing some seven hundred filament materials that failed. He had not failed seven hundred times, he said; he had proven those seven hundred do not work. That is what a catalogue gives you in advance: the ways an AI fails are not mysteries to meet one incident at a time, they are known and nameable before you start. It turns the impossible question, “what could go wrong with an AI?”, into a finite list your team can work through together. But the list alone protects nothing. It hands you a harder problem: of all these ways to fail, which ones should you actually be afraid of? And your instinct is about to point at the wrong one.
Visit our website to learn how Sogeti helps organizations build trustworthy and responsible AI systems, and book your AI Trust & Assurance Assessment.
CTO for Quality Engineering & Testing, Sogeti
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