For the last couple of weeks I’ve been doing a lot of talks with customers about implementing Business Intelligence solutions. Some of the initiatives have sprung out from the business end, and some has had a clear IT driven initiative. From a management and strategic point of view a lot of the discussions have been targeted towards a self-service BI scenario even if the actual need have been a more Top-Down approach need with KPIs, standardized reports, scorecards and similar mainly based on internal data sources. In the same time discussions have been addressed towards more IT driven needs when the actual need have been more of a Bottom-Up approach. [...]
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BI, the bi-directional approach?.
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