How many organisations see their IT department as a bottleneck to progress? Your IT department has finite resources. Creating new solutions is a slow process. Before you even get to Coding, you have to do the Business Analysis. Then the Architect needs to design the software. PM’s need to create a project plan and organise resources. We have not even got to the Coding! Obviously Quality Assurance will find lots of “bugs” and send the solution back to the coders. And then there is the hardware and the Virtual Machines which need to be created for all the environments (Development, Test and Production). [...]
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