World Payments Report 2023

Banks and payment services firms need to rebalance their focus between retail and commercial payments to maximize value, and a one-size-fits-all approach to servicing corporate clients will not be successful.

• Meet the changing expectations of corporate treasurers and provide them a 360-degree view of their cash for more efficient working capital management.
• Prioritize top-down commitment, cohesive planning, and structural reforms to make transaction banking digital transformation happen, including more effective cash management services.
• Build strategic cash management relationships with corporate clients to reduce competitor disintermediation and increase cross-sell and up-sell opportunities.