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December 09, 2025

Priti Shah, our Global GTM Lead for Data, AI & Automation, shares insights on what it takes to transform generic AI into a domain expert capable of delivering real business outcomes at scale.

Artificial Intelligence is incredibly powerful, but just intelligence isn’t enough. To truly create business value, AI needs to go beyond being a generalist and become an expert in your specific domain.

Domain-specific AI requires more than algorithms. It demands contextual intelligence built by feeding operational data, customer interactions, real life scenarios, historical data and industry documents into AI systems. This enrichment ensures workflows, terminology, and business logic align with real-world challenges.  

Along with contextual intelligence, one more element critical in the process is human oversight. Involving experts at key stages to validate, refine, and guide AI outputs to ensure accuracy and trustworthiness.  

AI is no longer a futuristic concept – it’s a present-day catalyst driving transformation across industries. From manufacturing floors to financial institutions, telecom networks to retail chains, AI is delivering measurable impact through domain-specific use cases that are reshaping how businesses operate, compete, and grow. 

Across sectors, AI is enabling organizations to: 

  • Enhancing operational efficiency: Predictive maintenance in manufacturing, smart grid optimization in utilities, and automated loan processing in finance are reducing downtime and accelerating throughput. 
  • Improving customer satisfaction: AI-powered chatbots, personalized recommendations, and and automated loan processing in finance are helping companies deliver faster, more tailored experiences. 
  • Boosting accuracy and decision-making: From fraud detection in banking to defect recognition in production lines, AI systems are outperforming traditional methods in precision and speed. 
  • Driving cost optimization: Automation of repetitive tasks, smarter resource allocation, and real-time analytics are helping organizations cut costs without compromising quality. 

The real power of AI lies in its ability to adapt to domain-specific challenges. Whether it’s detecting defects on a production line, forecasting renewable energy output, or optimizing inventory across thousands of SKUs, the message is clear: AI is not just supporting business operations, it’s redefining them. 

Priti Shah

Priti Shah

Go-To-Market (GTM) Lead for Global Data & AI portfolio

Impactful examples across many sectors

Manufacturing

Selective AI Use cases:
Quality control & defect detection, supply chain optimization, product design & simulation.

Real-world examples:
AI-driven predictive maintenance cuts unplanned downtime by up to 50% and lowers maintenance costs by 18–25% through early fault detection; AI vision systems boost assembly line quality by catching defects missed by humans, cutting scrap and rework by ~20%.

Healthcare

Selective AI Use cases:
Data management & compliance, virtual health assistants & chatbots, drug discovery & development.

Real-world outcomes:
Preclinical R&D timelines slashed by ~50% and potentially reduce drug discovery costs by up to ~70%; a survey also found that ~60% of patients support interacting with an AI-powered assistant for administrative or monitoring tasks.

Finance

Selective AI Use cases:
Customer service automation, credit scoring & underwriting, regulatory compliance & reporting.

Real-world outcomes:
64% of banks implementing generative AI did so to improve customer experience, and 58% focused on enhancing customer service functions; In a 2025 survey, 93% of U.S. financial industry executives agreed that AI (including Gen AI) will “revolutionize fraud detection”.

Companies that embrace AI early are seeing measurable gains in productivity, profitability, and customer loyalty. Those that hesitate, risk falling behind in a landscape that’s rapidly becoming data-driven and algorithmically optimized.

Bridging the AI adoption gap

For many organizations, the challenge is to translate the AI potential into practical, scalable solutions. Moving from experimentation to enterprise-wide impact requires more than technology; it demands proven frameworks, domain knowledge, and a clear path to implementation.

This is where a structured approach and experience matters. Successful AI adoption often hinges on three critical factors: 

  • Domain knowledge: Relevant to craft solutions tailored to industry-specific challenges – whether predictive maintenance in manufacturing or fraud detection in financial services – which deliver meaningful business outcomes.
  • Scalable architecture: Modular designs ensure that AI initiatives can grow with organizational needs, supporting both mid-sized enterprises and global operators. 

To connect AI initiatives to business value from day one, organizations need a pragmatic, agile approach – one that focuses on micro-transformations rather than massive, high-risk programs. This is the philosophy behind our AI Advisory and Plug and Deploy services:

  • AI Advisory offer helps identify high-impact use cases aligned with business domains and strategic priorities, ensuring investments deliver measurable outcomes.
  • Plug and Deploy services accelerate implementation with pre-built starter packs, enabling businesses to move quickly from concept to production without losing sight of governance and scalability.

By leveraging these methodologies combined with rich experience, organizations can bridge the AI adoption gap and realize measurable business impact – without the long learning curve.

Ready to explore how domain-specific AI can accelerate your business transformation? 
Contact us to learn more about starting small, scaling fast, and driving value from the start. 

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