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Generative AI
Cloud
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June 09, 2025
CTO Data & AI Sogeti Sweden
Agentic AI is redefining what enterprise systems are expected to do—and what enterprise leaders are expected to design for. For technology leadership, this shift raises new questions about platform architecture and long-term adaptability. Data leaders are being called to unify governance and access in a way that allows AI systems to act reliably, beyond retroactive analysis. Automation and transformation leaders must reconsider how workflows are triggered, measured, and secured when intelligence becomes active, not reactive. In short, agentic AI represents a shift in enterprise responsibility and accountability, expanding the role of technology from support function to strategic co-actor across the enterprise. Agentic systems pursue goals, interpret context, and adapt to change. But while the conversation so far has largely centered around model selection and prompt engineering, the true enabler of this evolution more foundational: data readiness.
Executives have been asking the wrong question. It’s not about which model to use. It’s about whether the environment surrounding that model can support meaningful autonomy. That shift requires a deeper look at what readiness actually entails.
Agentic systems treat data as a continuously evolving foundation that informs, guides, and shapes real-time decision making. Structured data might define eligibility for an action, while unstructured data—like text, voice, or sensor readings—can shape how that action unfolds. Real-time telemetry, for example, can alter an agent’s course mid-process. Without visibility into these data types or the ability to resolve them meaningfully, agents are limited in how they interpret goals or adapt to changing conditions.
Even in highly autonomous environments, human involvement remains essential. There are always moments where contextual nuance, ethical oversight, or exceptions call for human discernment. Effective agentic systems are not designed to replace human input—but to elevate it. Offloading routine or predictable actions to intelligent agents releases human expertise to the areas where it delivers the most strategic value: ambiguity, escalation, and accountability.
This means building systems where human feedback is enabled by design, traceable by architecture, and accountable by policy. Sometimes that may mean that a human reviews an agent’s decision before it’s finalized. Sometimes it means the system pauses execution to ask for clarification, or escalates to a person when confidence thresholds are not met. In all cases, the goal is to create workflows where agents and humans collaborate—not just for oversight, but for shared judgment.
The human-in-the-loop should be:
✔ Enabled by design✔ Traceable by architecture✔ Accountable by policy
Each layer of data informs a different layer of decision-making—and only when those layers are accessible, consistent, and contextual can agents truly function autonomously. Data becomes the trigger for action, the boundary for compliance, the source of real-time context, and the memory that informs adaptation.
This makes the architecture that delivers and governs data as important as the model interpreting it. In traditional AI workflows, models can tolerate delays, human-in-the-loop intervention, or retrospective adjustments. Agentic AI has no such buffer. When systems must act independently, the signals they rely on must be both trustworthy and timely.
In this light, the risks facing organizations are less about poor model performance and more about brittle systems. When the foundation is fragmented, out-of-sync, or opaque, agents falter—not because they lack logic, but because they lack the context to apply it.
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Modern data strategies have pushed many organizations toward consolidation. Unified platforms, common vocabularies, centralized access—these are important milestones. But for agentic AI, they’re not enough.
Readiness requires more than unification. It requires orchestration—a system-level ability to coordinate signals, decisions, and actions in real time.
Imagine a logistics company managing deliveries across borders. A unified system might offer a consolidated view of inventory, shipments, and tariffs. But in an orchestrated environment, agents automatically reroute a shipment based on real-time weather alerts, flag a customs documentation issue, and trigger proactive communication to customers and suppliers.
That level of responsiveness is orchestrated intelligence—and it only becomes possible when systems talk to each other contextually.
That means automated dataflows that respond to real-world events, contextual traceability so every data point carries provenance and meaning, and embedded governance, so agents act quickly and appropriately.
We describe this evolution as a layered maturity model:
Many enterprises stall at the second stage. They unify, but they don’t orchestrate. Which means the promise of autonomy remains out of reach.
Microsoft Fabric consolidates engineering, analytics, science, and real-time workloads into a single, integrated architectural layer. That may sound technical—and it is—but the impact is entirely practical. When data engineers, analysts, and operational teams all work from the same environment, systems begin to behave differently. They sync. They provide context. They close the loop. Systems can now operate on a shared understanding of the business, in real time.
Fabric’s capabilities are built for agentic readiness:
Such features make it possible to design and deploy agents that act intelligently and responsibly, making Fabric more like an operating system for intelligent enterprise behavior.
Readiness entails executives asking hard questions that cut across strategy, governance, and operations. Being ready for agentic AI is a discussion on whether and how to entrust systems to make autonomous decisions in real time. It’s a shift in posture, responsibility, and expectation.
The real work of readiness begins when leaders stop asking how to adopt AI and start asking how to delegate agency. That means treating data orchestration and embedded governance as top-level design challenges, as core design imperatives that shape how systems are built and how decisions are made. You’re building systems that think, decide, and move with the business. Ask:
When these questions start to shape strategy discussions, a different kind of work begins. It calls for a reassessment of whether platforms can adapt in real time, whether they are capable of adapting to continuous change, real-time inputs, and evolving enterprise conditions. It demands that governance shift from being a compliance measure to an embedded capability that actively shapes decisions. And it raises new imperatives for defining what agency means in the context of intelligent, goal-directed systems that must act on behalf of the organization.
These conversations often expose gaps that aren’t visible in traditional AI initiatives. For example, a lack of context traceability, or a dependency on manual approval cycles. An absence of clarity around which signals should trigger action—and who is accountable when they do. Readiness, in this sense, becomes a leadership discipline. It’s not about technical maturity alone, but organizational vision: the willingness to build systems that act, even when humans don’t have time to intervene.
The vision isn’t autonomous systems replacing people. It’s enterprise architecture evolving to accommodate speed, context, and trust at scale. That’s what the next generation of innovators will be asked to lead: a design transformation—one that redefines how decisions are shaped, guided, and acted upon by intelligent systems for decision-making itself.
Agentic AI is no technology trend. It’s a shift in how enterprises can function.
To prepare, organizations must design for intelligence that operates across systems—within and across enterprise environments alike. That means treating data as a living asset, governance as infrastructure, and orchestration as the bridge between context and action. It requires new mental models for how decisions are made, new expectations for how systems communicate, and a new tolerance for adaptive processes that may look different from legacy workflows.
Practically speaking, this means putting readiness principles into motion: prioritize pilot programs that test orchestration across teams, integrate governance as a service—one that not only enforces policy but enables adaptive, context-aware decisions—and define measurable pathways to autonomy that evolve with business needs. Invite cross-functional teams to prototype decision logic together. Evaluate performance alongside contextual integrity. Design AI systems that can explain themselves, learn in bounded ways, and act with accountability.
The focus has shifted from deploying AI tools to designing intelligent environments that continuously support decision-making, adaptation, and responsible action. Agentic AI helps shape an environment where intelligence becomes operational—and where trust, action, and adaptability are designed in from the start.
If you’re thinking about how to move from potential to operational reality, start with the foundations:
Preparing for agentic AI starts with building the right foundation:
✅ Trusted AI Readiness AssessmentsEvaluate where your data, governance, and orchestration stand today—and what’s needed to enable intelligent action.
✅ Launch & Mobilize Programs for Microsoft FabricAccelerate alignment across teams and systems using phased pilots built to prove value quickly.
✅ Data Modernization & Governance FrameworksRedesign fragmented pipelines and embed governance directly into decision flows—so your systems can think and act with confidence.
Let’s start a readiness conversation—or explore the frameworks shaping the next generation of intelligent systems.
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