Service Desk Automation
SERVICE
AUTOMATION

Sogeti Automation Marketplace

Get access to Sogeti’s list of BOTs which can be used in your organization, to accelerate automation of your business processes.

IT

SAM IT offering

Assigning ServiceNow Tickets

Automates the process of assigning incident tickets raised on the ServiceNow portal, notifies the right personnel (assignee) via e-mail, thereby eliminating the need to manually carry out repetitive & redundant tasks.

Bot Platform:

UiPath

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SAM IT offering

Web Application and Server Health Check

Designed to automatically carry out periodic health checks for web applications and servers, with automated timely reports received on e-mail to make sure you’re always updated.

Bot Platform:

UiPath

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SAM IT offering

SQL Query Validator and Report Generator

Helps validate SQL queries with a single click, and automatically sends out an e-mail along with the report thus generated. Compatible with MS Access and MS SQL.

Bot Platform:

UiPath

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ITSM

SAM ITSM Offering

Create credentials in Office 365

Create credentials for new employees in Office 365, thus eliminating the need to manually carry out tasks.

Bot Platform:

UiPath

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SAM ITSM offering

Remove credentials in Office 365

De-activate credentials in Office 365 for employees leaving the organization and notifies by mail when the exiting user's account has been deleted.

Bot Platform:

UiPath

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SAM ITSM offering

Reset password in Office 365

Password reset in Office 365 for employees who are locked out for or have forgotten the password.

Bot Platform:

UiPath

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Quality Assurance

SAM Quality Assurance Offering

Test Plan Creator BOT

BOT that creates a test plan document for a project.

Bot Platform:

UiPath

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SAM Quality Assurance Offering

Test Report Validator BOT

BOT that validates the test reports against test plan document.

Bot Platform:

UiPath

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SAM Quality Assurance Offering

Document Reviewer BOT

BOT that auto reviews a document on the basis of master template and preset rules.

Bot Platform:

UiPath

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Invoice Processing

SAM Invoice Processing offering

Invoice Hold Release in Oracle EBS

Searches an invoice in Oracle EBS and releases it from the hold queue for further processing and payment.

Bot Platform:

UiPath

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SAM Invoice Processing offering

Archival of Invoice Supporting Document in Oracle EBS

Searches an invoice in Oracle EBS and attaches supporting documents for audit and compliance purpose.

Bot Platform:

UiPath

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