Service Desk Automation
SERVICE
AUTOMATION

Sogeti Automation Marketplace

Get access to Sogeti’s list of BOTs which can be used in your organization, to accelerate automation of your business processes.

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Assigning ServiceNow Tickets

Automates the process of assigning incident tickets raised on the ServiceNow portal, notifies the right personnel (assignee) via e-mail, thereby eliminating the need to manually carry out repetitive & redundant tasks.

Bot Platform:

UiPath

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Web Application and Server Health Check

Designed to automatically carry out periodic health checks for web applications and servers, with automated timely reports received on e-mail to make sure you’re always updated.

Bot Platform:

UiPath

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SQL Query Validator and Report Generator

Helps validate SQL queries with a single click, and automatically sends out an e-mail along with the report thus generated. Compatible with MS Access and MS SQL.

Bot Platform:

UiPath

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Create credentials in Office 365

Create credentials for new employees in Office 365, thus eliminating the need to manually carry out tasks.

Bot Platform:

UiPath

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Remove credentials in Office 365

De-activate credentials in Office 365 for employees leaving the organization and notifies by mail when the exiting user's account has been deleted.

Bot Platform:

UiPath

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Reset password in Office 365

Password reset in Office 365 for employees who are locked out for or have forgotten the password.

Bot Platform:

UiPath

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