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CASE STUDY
QUALITY ENGINEERING & TESTING

Southampton Airport's new website tested in record time

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Sogeti Studio arms Southampton Airport with the confidence to push their new website live with a very short deadline.

Background

With Heathrow Airport Holdings (formerly BAA) decentralising the management and support of the group’s websites, Southampton Airport had to move quickly on the roll-out of their new site.

Solution

Southampton Airport had a finite budget but Sogeti was able to offer them a fixed price, for a comprehensive set of circa 80 test scripts that supported both website usability and accessibility testing, with a strong focus on business scenarios, cross-browser testing, position, copy and flow of the website. Test reports were passed through to Southampton Airport’s IT and Marketing Teams at the end of each day so the appropriate changes could be made.

Development and testing resources worked closely in parallel. However, last-minute changes to the web design caused delays in testing, which meant that Sogeti had to significantly ramp up resources towards the end, and test within a much tighter widow.
Despite the delays, Sogeti was able to use a flexible resourcing model and the Sogeti Studio to carry out the testing in a much shorter timeframe.

Results

Despite a very tight deadline, Sogeti Studio (Sogeti’s local UK web and mobile testing lab), together with its flexible resourcing model made it possible for Southampton Airport to deliver a quality solution, on time and on budget.

Contact
  • Paul Collins
    Paul Collins
    Commercial Director Sogeti UK
    +447825625001
    Paul Collins
    Paul Collins
    Commercial Director Sogeti UK
    +447825625001
About Southampton Airport

Southampton Airport serves central Southern England. The airport currently has 15 airline and tour operator partners, who between them fly to over 40 destinations. Over three million people live within one hour’s drive of Southampton Airport, and in 2013, it welcomed 1.72 million passengers making Southampton one of the top 20 busiest airports in the UK.

The airport’s focus on quality passenger experience has been reflected in a number of awards, such as “Airport of the Year” by the European Regions Airline Association. In addition a survey of 30,000 readers of the Daily Telegraph voted Southampton Airport one of the top three airports in the world, alongside Singapore and Dubai. The airport continues to build on its success by providing further links to and from this region, and aims to maintain its reputation as the “personal airport” with future developments focussed on developing the quality of the passenger experience.