Innovative solutions driving your business forward.
Discover our insights & resources.
Explore your career opportunities.
Learn more about Sogeti.
Start typing keywords to search the site. Press enter to submit.
Generative AI
Cloud
Testing
Artificial intelligence
Security
August 01, 2024
Most Test Managers with experience in SAP (or ERP) projects are familiar with the challenges to get sufficient key users onboarded for testing. It is beneficial to have key users onboarded and involved early in a project phase:
Overall, involving key users in SAP testing is critical to the success of the project and the long-term success of the SAP solution. It helps to ensure that the SAP solution meets the specific requirements of the business, is adopted and used effectively by end users.
Unfortunately, during complex SAP implementations, it occurs often that key users are not engaged sufficient in SAP testing. There are several reasons why these users may not be included in SAP testing:
To overcome these challenges, it is essential to educate and train key users about the importance of SAP testing and their role in the process. They are the linking pin for the SAP solution. It is important to engage them in the “WHY” the organization is making business transformations. Providing training and support build their confidence and expertise in testing.
Additionally, it is important to communicate clearly and frequently about the testing process, expectations, and outcomes to minimize miscommunication. Finally, organizations must ensure they have sufficient resources and management support to involve key users in SAP testing activities.
Sr SAP Test Manager, Sogeti