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March 03, 2025

In collaboration with Sogeti part of Capgemini, a leading industrial technology company pioneered secure generative AI (Gen AI) adoption, enhancing operational efficiency and establishing a competitive edge through advanced AI-driven solutions.

Empowering scalable generative AI adoption with the right partner

A leading industrial technology company recognized the potential of Gen AI to boost productivity and innovation across its global operations. With over a dozen operating companies under its umbrella, the client saw a unique opportunity to centralize AI resources, creating a scalable solution for its diverse user base. This initiative positioned the company as a frontrunner in Gen AI adoption within its sector, emphasizing rapid deployment and immediate usability.

The organization turned to Sogeti as its trusted partner, relying on a two-decade relationship and hands-on approach. Rather than presenting a standard proof-of-concept, we delivered a live, production-ready Gen AI platform that gave the company the confidence to take up this journey. Without this partnership, the client might have faced a prolonged adoption process, risking delays in productivity gains. With tech expertise, speed, and guard rails for safe at scale implementation, the client could confidently take a decisive step towards scalable Gen AI adoption, advancing future digital innovation.

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Client: Undisclosed

Region: US

Industry: Industrial technology conglomerate

Offer: Gen AI

Client challenge

Efficient and secure AI

The company needed a scalable and secure way to integrate generative AI, addressing the need for operational efficiency and positioning itself competitively amid rapidly advancing Gen AI applications.

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Solution

Scalable AI foundation

Sogeti helped the organization implement an early AI foundation, enabling secure and scalable Gen AI solutions to optimize operations, streamline processes.

A collaborative effort in Gen AI deployment

The Gen AI solution included a tailored suite of 21 Gen AI use cases, ranging from software development productivity use cases like code generation and user story generation, to more operational use cases like document summarization and translation. It also covered text-based analysis from tabular data, delivering essential productivity tools. Our rapid turnaround, deploying the initial platform within one month, allowed the company to engage with a hands-on demo instead of a conceptual presentation, inspiring confidence in this new Gen AI journey.

Through joint collaboration, the platform was developed in two phases. The first phase provided the client with the 21 generic use cases, ready for immediate user testing. The second phase included tailoring the Gen AI platform with company-specific business rules, branding, and security guardrails within two months. This approach bypassed standard proof-of-concept stages, enabling the organization to start seeing the benefits almost immediately with a production-ready platform that could seamlessly support future Gen AI use cases.

Benefits:

  • Early adoption of Gen AI, creating a competitive lead in operational innovation
  • Enhanced operational efficiency and optimized workflows, resulting in an estimated 30% productivity increase for 17,000 active users
  • Improved scalability, supporting the organization’s ability to meet higher operational demands
  • Centralized platform streamlined productivity, empowering consistent AI use and broader adoption
  • Robust foundation for future AI-driven innovation and expansion

Laying the foundation for sustained Gen AI-driven productivity and growth

Since deploying Sogeti’s Gen AI platform, the client has reported impressive early results, including an estimated productivity increase of 30% for 17,000 active users. The centralized platform not only streamlined productivity processes but also empowered each operating company to leverage AI capabilities consistently, resulting in broader adoption and uniform usage across the organization. The deployment’s rapid impact on the organization’s workflow led to internal recognition, underscoring the strategic value of this transformation.

With this foundation, the client is well-positioned to continue its Gen AI journey and explore new capabilities. The platform’s scalable design allows for quick introduction of new Gen AI use cases. The strong partnership with Sogeti will drive further innovations, securing the client’s competitive edge in the industrial technology sector.

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