Lately, it has struck me that despite all the chatter (over the last 10 years) about digital usability and making IT usage easy and supportive, it has not got any better. I rather feel that it has become worse!
This series of blog posts will be my reflection on the reality, as I perceive it today.
I see it in several dimensions. Four of them are on my radar now:
It is not a secret that standard systems usually complicate things for the digital workers. [...]
To read the whole post and interact, please visit the SogetiLabs blog: Digital Usability (Part 1): Discard Standard Systems, Adopt Portal Approach
This content comes from our technical leaders who publish very regularly on the SogetiLabs blog.
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