Client stories

Something old, something (very) new

Improving workplace productivity, standardization, and compliance with Sogeti IAM.

Amsterdam’s architectural and cultural heritage is among the finest in the world. But there’s nothing old-fashioned about the City of Amsterdam’s attitude to technology.

When they realized their Identity and Access Management (IAM) landscape was leading to delays, errors and reduced productivity, they chose a Sogeti managed IAM service in order to streamline the login experience for its 23,000 employees.

And the beat goes on

The only thing stopping Pinkpop was the fans. The world-renowned music festival has run every year without fail since 1970, but surges in web traffic due to ticket sales, artist announcements, and festival updates, brought pinkpop.nl to its knees. Preferring to invest in artists over architecture, Pinkpop signed us up to relieve the burden of how to keep its site standing.

We chose AWS serverless architecture to headline Pinkpop’s cloud environment because it flexes in time to the rhythm of the business and keeps data safe in every moment. And with a VIP-style managed service, we shoulder all infrastructurerelated obstacles to ensure zero downtime, so Pinkpop can stay immersed in content creation. With our team backstage, Pinkpop will remain a premier music festival, attracting the biggest acts and bigger audiences for years to come.

Back to brewing in 30% less time

The day the coffee drips dry is a scary prospect when that waking shot is the rush you need to get up and go. Thankfully, Nespresso refused to take the risk. Blending Microsoft Power Apps to simplify and automate processes to enhance their after sales service, with our knowhow about how to get the most value from technology, we fine-tuned a fully functioning application in just two months.

Able to focus on the issues at hand, Nespresso has redefined the support experience, so its customers can refuel and return to their full productivity potential in record time. The extra boost: Nespresso has automatically built a knowledge base to filter issues, resulting in a 30% reduction in resolution time (and ROI worth €400k+ a year).

New heights for testing

Our proprietary industry-recognized testing frameworks and methodologies enables us to provide a 360-degree portfolio of AI-powered quality engineering and testing services to our clients globally. From VR testing for KLM Royal Dutch Airlines that has realized significant time savings and resulting in a more sustainable approach to flight training; to cutting the time-to-market for the UK Health Security Agency by reducing average test cycle time by 60% for a critical Government program.